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PostKeel

Brand Brain from your website

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Help

Frequently asked questions

Short answers about how PostKeel works. Prefer email for account-specific issues.

What is PostKeel?

PostKeel builds Brand Brain from your website, then drafts posts and blogs grounded in evidence you confirmed. Feed previews show how drafts look before you copy them. You review and publish — PostKeel does not auto-post.

Does PostKeel auto-post to LinkedIn or Reddit?

No. Every publish and send is an explicit human click. We never auto-DM, auto-connect, auto-comment, or schedule DOM-level posting on any platform.

What are [NEED: …] markers?

Drafts may only assert specific facts that map to your evidence ledger. If a number, date, name, or claim is missing, the draft shows a [NEED: …] marker instead of inventing it. Fulfilling a need rewrites only the affected sentence.

How fast can I get my first draft?

Paste your website or describe your brand. PostKeel builds Brand Brain and first posts with images for you to keep or edit — usually in a few minutes. Go deeper on voice and Proof whenever you are ready.

How do Free, Growth, and Pro differ?

Free includes limited credits, one brand, and two channels. Growth adds more credits, AEO briefs, and higher brand and seat caps. Pro raises credits further, unlocks competitor intel, and softens channel caps. Enterprise is sales-led — contact support.

How does yearly billing work?

Annual plans are priced at ten months (two months free). International checkout uses Dodo; India checkout uses Razorpay in INR. Credits reset each billing period and do not roll over — say this clearly at purchase.

Why do I see different prices by country?

List prices resolve from your billing card country (pricing zone), not from IP. Marketing pages may preview a local display currency; charged amounts follow the checkout rail for your country.

What happens when I cancel?

Cancel from Billing. Access continues until the end of the paid period, then the workspace moves to Free limits. Export data before deletion if you need a copy. Soft-deleted workspaces purge on a delay after open privacy requests are resolved.

How do credits work?

Text, image, and AEO usage is metered against your plan grant. When a bucket is empty, that action is blocked until the next reset or an upgrade. We never advertise unlimited usage.

What is Brand Brain?

Brand Brain is your product voice, audience, claims, and visual tokens — extracted from your site as the site owner, not a portfolio client. First posts generate from it; the daily loop unlocks after voice calibration.

How do I contact support?

Use Help → Support or email the address on the Support page. Share product feedback via Help → Share feedback. Include your workspace name, the page you were on, and steps to reproduce. Privacy requests go through the privacy form or privacy email.